BE A TRUSTED CONSTRUCTION TRADESMAN

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At Property Scanners, we support tradesmen with customer relations training. This helps clients so much in cases where there are complaints or disputes.

Relationships are crucial in the trades industry.

They lead to repeat business, referrals, and can even affect the quality and efficiency of your work.

That’s why networking should be at the forefront of your business plan.

Networking is crucial in the trades industry for several reasons:

Networking allows for the exchange of knowledge and skills, which can be invaluable in staying current with industry standards and technologies.

Learning from peers can also help you avoid common mistakes and improve your business practices.

Networking can lead to collaborations that combine different skill sets for more complex projects.

This means you can say ‘yes’ to more work that you might not be able to handle alone, and outsource some of the job to your trusted connections.

Collaboration can lead to new business opportunities. Consider:

Referral agreements: Partner with other tradespeople to refer business to each other.
Joint ventures: Work on projects together to combine expertise and resources.

Managing client relationships is crucial for repeat business.

So make sure your customer service is second-to-none.

To do this, make sure you always check in with your clients after you’ve completed a job to ensure they are satisfied.

You can ask them to leave you a review online, and could potentially offer them discounts or incentives for repeat business moving forward.

To go the extra mile, try and include the personal touch.

This can be as simple as remembering client preferences, saying ‘thank you’, or adding customers to your Christmas card list.

A well-connected tradesperson can tap into a stream of opportunities that might otherwise be inaccessible.

From private contracts to large-scale projects, your network can be a source of diverse job leads.

Trust is the foundation of any good relationship.

For tradespeople, this means:

Delivering on promises: Always meet deadlines and keep your word.
Quality workmanship: Ensure your work is up to standard and rectify any issues promptly.
Clear communication: Keep clients informed about the progress of their projects.

Your network can enhance your reputation as a reliable and skilled professional.

Positive word-of-mouth from peers and clients can significantly enhance your credibility in the industry, and lead to new business.